Owner and data controller
CWTI Ltd
24 Tax Suite 137b Westlink House 981 Great West Road
Brentford, TW8 9DN
UK
UTR: 7166128503
Official app name: Emergency Memory
Contact: support@emergencymemory.app
Overview
Emergency Memory helps you learn by heart the phone numbers, dates, addresses, names, codes and card details you need when your phone is dead, lost or stolen. There is no account and no sign-in. The app has no server: everything you type is stored in the secure storage of your own device, and we never receive it.
The app has no advertising, no analytics, no crash reporting and no tracking of any kind.
Data the app stores on your device
- Your facts: each fact you add, with its label and its value (for example a name and a phone number).
- Your progress: when each fact is due next, your answers in drills and tests, and your streak.
- Your settings: how often you want a reminder and at what time.
The app keeps all of this in the iOS Keychain, the encrypted storage of your iPhone. The app opens only after Face ID, Touch ID or your passcode. iOS does that check; the app never receives your face, your fingerprint or your passcode.
iCloud Keychain backup
When iCloud Keychain is on for your Apple Account, your ordinary facts (phone numbers, dates, addresses, names, codes and notes), your progress and your settings sync through it, so they come back on a new iPhone. Apple protects iCloud Keychain with end-to-end encryption. We have no access to it.
Card numbers, CVV and PIN never sync. They stay on the device where you entered them, together with their labels and their progress. If you lose that phone or delete the app, they are gone.
Reminders
If you allow notifications, the app schedules local reminders on your device, only for days when a fact is due. They are not sent from a server, and they never show the value of a fact.
Data you send us
- Support email: if you write to support@emergencymemory.app, we receive your email address and what you write. The address forwards through Cloudflare Email Routing to our mailbox at Google Gmail.
Never send us the facts you keep in the app. We do not need them to help you.
The website
Cloudflare Pages and Cloudflare Web Analytics (Cloudflare, Inc.)
This website, emergencymemory.app, is hosted on Cloudflare Pages. Cloudflare Web Analytics counts visits and shows which pages and links bring visitors. It does not use cookies or local storage, and it does not run inside the app. Personal data processed may include the page address, the referring page, browser and device type, and the approximate country derived from your IP address. We use it on the basis of our legitimate interest in knowing how visitors find the website. The keypad test on the home page runs in your browser and sends nothing. See Cloudflare’s privacy policy.
How data is shared
We do not sell data and we do not share it for anyone’s marketing. The only third parties are Apple (iCloud Keychain, when you turn it on), Cloudflare (this website and the support address) and Google (the mailbox that receives support email).
Data retention
- Facts, progress and settings on your device: kept until you erase them in the app.
- Facts in iCloud Keychain: they stay there after you delete the app. Erase everything in the app’s settings removes them from this device and from iCloud Keychain.
- Support messages: kept as needed to answer you and to keep a support record.
- Website visit data: kept by Cloudflare according to its own policies. We see only totals, not individual visits.
Data deletion
There is no account to delete. To remove your facts, open the app’s settings and choose Erase everything. Do this before you delete the app if iCloud Keychain is on, because synced facts remain in iCloud Keychain after the app is gone.
To delete a support conversation, write to support@emergencymemory.app with the subject line Emergency Memory data request.
Children’s privacy
Emergency Memory is not directed to children under 13, and we do not knowingly collect personal data from children under 13.
International transfers
Support email and website visit data may be processed in countries other than your own, including the United States, where Cloudflare and Google operate infrastructure.
Changes to this policy
We may update this privacy policy to reflect operational, legal or platform changes. The updated version will be posted on this page with a new update date.
Contact us
For questions about this privacy policy or your data, write to support@emergencymemory.app.